Frequently Asked Questions
What are the advantages of e-Books over ordinary "physical" books?
I've never ordered anything online before, let alone "downloaded an e-Book." Is there someone that can talk me through it? Absolutely! You're not alone. In fact, for hundreds of folks this is the first time they've even heard the term "e-book." My friendly support team has helped lots of "first time downloaders" become life-long happy customers! And, just as a reminder, no matter what, you're always covered by my 100% Money-Back Guarantee - either you're absolutely thrilled with your purchase, or you get your money back. No questions, no hassle whatsoever! Can I print the e-Book? Yes! If you wish to have it on paper, simply print it out like any other document. (Many people print out their e-books so they can refer to them again and again!) Will it work on my computer?
Adobe Acrobat is the industry standard PDF reader and most computers already have it installed. But if yours doesn't, you can download it FREE by clicking here. Can I buy this book at a bookstore? No, "How To Build Your Own Garden Pond" is available ONLY through this website! How do I download and read your e-Book? Once your secure payment has been authorized (which typically takes about 2-3 seconds), you'll be automatically re-directed to a private web page where your e-book will be ready for immediate download. To begin downloading, simply click the download links for your e-book and your bonuses. Once a download has finished, simply go to the folder where you saved it, and double-click the icon to open the book. (The private download page also has clear step-by-step instructions.) We use ClickBank for all our online credit card processing. ClickBank is an established credit card processing company that has been in business since 1997 and are a service of Click Sales Inc., a Delaware corporation with headquarters in Boise, Idaho. ClickBank provides credit card clearing and payment services for tens of thousands of merchants all over the internet. When you place your order with us, you will connect to ClickBank through a secure server, which makes it virtually impossible for a hacker to intercept your information. Once you enter your payment and credit card information, your credit card is validated and you will automatically be taken to our download page where you can download the files to your own computer. ClickBank does not store your credit card number and we never see it. We are simply notified that your payment has cleared. Again, we never see your credit card number! So as you can see, ordering online is extremely safe. Do you offer a money-back guarantee? Yes! We offer a 100% money-back guarantee. If, for any reason, you are not completely satisfied with your purchase simply send us an email and we will immediately refund the full purchase price - no questions asked. No hassles. And you get to keep the e-book! Additionally, because we use ClickBank for our online merchant facility you actually have an additional level of refund security because Clickbank include refund directions in the email receipt of every purchase. By using ClickBank, your safely is guaranteed. How long does it take to download an e-Book? The speed of the download depends mainly on the size
of the e-book and the speed of your Internet connection. Typically,
with a dial-up modem, the download for "How To Build
Your Own Garden Pond" should take between 1 and 6 minutes. (High-speed connections typically take between 20 - 30 seconds!)
Do you offer after-sales support? Yes! If at any time you have any difficulty at all downloading or using "How To Build Your Own Garden Pond", simply contact us and we'll gladly help you out. Okay, I'm ready! Where do I order?
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